Shipping & Returns
Simple shipping. Stress-free returns.
No fine print, no runaround. Here's exactly what to expect from the moment you order to the moment your feet are sandal-ready — and if it's not for you, returning is easy.
Getting it to you
Shipping, made simple.
Packed with care and shipped within 24 hours — often the same day.
Free express delivery in 2–5 business days across the US, UK & EU.
You'll get a tracking link by email the moment your order leaves us.
We ship worldwide. Times and any local duties are shown at checkout.
Changed your mind?
Returns, the kind way.
Take your time. Return anytime within 30 days — even opened.
Once it's back with us, your refund lands in 3–5 business days.
Send a photo and we'll ship a new one right away — no fuss.
Quick answers
Shipping questions, sorted.
My package says delivered but it's not here.
Sometimes carriers mark parcels early. Give it 24 hours and check around your door or with neighbours — if it's still missing, message us and we'll make it right, always.
My order is taking longer than expected.
Busy periods and customs can add a day or two. Check your tracking link first, and if anything looks off, reach out — we'll chase it down for you.
Can I change my address after ordering?
If your order hasn't shipped yet, message us with your order number and we'll update it right away.